Privacy Policy
Introduction
Thirteen Redheads Publishing Inc. (TRP) is corporation in Canada committed to protecting the privacy of our customers, visitors, members, volunteers and others with whom we interact and who visit this website. TRP values the trust of our all customers and supporters and we endeavour to be accountable and transparent in how we treat the information shared with us.
Throughout the site, the terms “we,” “us” and “our” refer to Thirteen Redheads Publishing Inc., also referred to in the abbreviated form as TRP, or sometimes as Thirteen Redheads.
In our quest to provide valuable and meaningful information to the public through DineLikeTheSultans.com (the “Website”) and the sale of our book (Dine Like The Sultans: Unveiling the flavours, hospitality and royal feasts of Hyderabad, India), we gather and use personal information. TRP complies with the legal requirements of Canada’s federal Personal Information Protection and Electronic Documents Act. The personal information of our customers and supporters is always held in confidence and any use or disclosure of this information is subject to consent.
Please note, the only personal information about you that we gather is information that you submit to us directly via email, an online form, an online purchase order, survey/questionnaire, fax, phone or other paper documents given to us in person or via post. TRP does not automatically gather any personal information, such as your name or email address, when you visit our website.
By voluntarily engaging with us and directly providing us with your personal information via our online store, you understand and accept our policy privacy and consent to our use of your personal information as described in this document.
Personal Information
Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s name, contact information, social status and family relationships. Exceptions include business-related information and certain publicly available information such as business address, name, title and fax.
Personal information also does not include anonymous or non-personal information (i.e., information that cannot be associated with or tracked back to a specific individual).
What Personal Information Do We Collect?
We collect and maintain different types of personal information about individuals with whom we interact that is relevant to administer and manage a customer-merchant relationship. This includes:
Contact and identification information, such as your name, address, telephone numbers (including mobile and landline) and e-mail address
Purchase/order information such as date of purchase, description of the transaction, amount spent; order and receipt number.
Mailing list status with TRP: specifically, have you signed up or opted in to receive news and updates about us and our products and services.
Why Do We Collect Personal Information?
TRP collects personal information maintain and manage our business relationship with you.
How Do We Use Personal Information?
We will not, without your consent, use your personal information for any purpose other than as described in this privacy policy, except where permitted or required by applicable law or regulatory requirements. We use your personal information in the following ways: in order to administer and manage our relationship; to process orders; to respond to requests for information by you; to periodically keep you informed and up to date on TRP’s events and activities, including news about our products and services; and to invite you to participate in surveys.
Sharing of Personal Information
Third-party service providers may be engaged by TRP to perform a variety of functions, such as to deliver our email blasts, to process your order from our store (including facilitating your payments to TRP), to provide technical services for our website, etc. These third-party providers have access to personal information about you, if needed, to perform the functions for which they are retained. However, we direct that those companies may only use such personal information for the purpose of performing their roles and may not use it for any other purpose. In these cases, when information is shared, TRP requires reasonable assurance that the third parties will protect your information in conformity with our privacy practices. Some of these service providers may be located outside of Canada, in which case personal information shared with them will be subject to the laws of the country to which it is transferred. That country may have laws that require that personal information be disclosed to government bodies or courts under different circumstances than would TRP.
We do not sell your personal information.
For more information, please contact us. You can either call or write to us. Our contact information is listed at the end of this posting and on our website.
Consent
It is important to us that we only collect, use or disclose your personal information where we have your explicit or implied consent to do so.
Typically, we seek your consent at the time that we collect the personal information. In certain circumstances, your consent may be obtained after collection but prior to its use or disclosure. If we plan to use or disclose your personal information for a purpose not previously identified, we will make reasonable efforts to advise you of this purpose before such use or disclosure.
We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable legal and regulatory requirements.
Regularly, our donors are given opportunities to choose in what way they wish to hear from us. At any time, our supporters are able to opt out of receiving communication material. Also, our supporters are able to opt out of having their information used or shared for purposes beyond those for which it was collected. To update your preferences, please contact TRP via email or by writing to us at the address provided at the end of this posting.
Retention of Personal Information
We retain personal information about you for as long as is necessary to fulfill the purposes for which the information was collected and to comply with legal record retention requirements.
Access to Personal Information
You can request to see the personal information that we hold about you. If you want to review, verify or correct your personal information, please contact us via email or by sending a letter using the contact information at the end of this policy statement. We will need specific information from you to enable us to search for, and provide you with, the personal information that we hold about you.
Privacy Practices
Personal information gathered by TRP is kept in strict confidence. The information we keep is not disclosed or shared more widely that is necessary to achieve the purpose for which it was gathered. Access is only given to employees who must use the personal information to perform their job function.
Online Properties
Our online properties are operated by TRP or third-party service providers for the benefit of our customers and visitors and those interested in supporting our organization. They are free to be visited by individual web users. In most cases, no registration is required. In some cases, registration is required to establish a profile and maintain an account or a business relationship with you (fulfill an order, mailing lists).
All personal information, such as e-mail addresses and financial information, collected via TRP’s website is knowingly and specifically supplied to us (and any third-party partner) by the website user. Data encryption is used to transfer data.
None of your financial information is stored by TRP. We use third-party payment processors (Stripe) to process all financial transactions, including donations and membership dues. The payment processor may store your personal data, and their use of your personal data is governed by their privacy policy, which may be viewed at the following web addresses:
By using our website you acknowledge that when you purchase from us online, TRP does not and cannot guarantee the reliability, efficiency nor safety of any third-party financial services partner (payment processor) associated with this site.
For website users under 18, please be sure to obtain your parent’s or guardian’s permission before you send any information about yourself (your name, address, e-mail address, etc.) to us or anyone else over the Internet. We use or disclose their personal information to respond to their requests or for administrative purposes only. Our website contains links to other Websites (including social media platforms) that may be subject to varying privacy standards. TRP does not assume any responsibility for the privacy practices, policies and actions of the third parties that operate these Web sites. We encourage parents to get involved with their children’s online usage and to be aware of the activities in which they are participating.
Cookies
Like many other websites, we use cookies, which are text files placed on your computer, to better understand how our site is used, to make sure our information and dynamic content are served correctly, and to improve the performance of our site for our users, particularly the way search pages are delivered. TRP does not use cookies to retain personal information about our users, and we do not sell information about our traffic patterns. Aggregated site usage data may be provided to our sponsors and underwriters.
This website uses Google Analytics to help analyze how users use the site. The tool uses cookies to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on web site activity for TRP. For more information on Google Analytics please visit "How Google Uses Information From Sites or Apps That Use Our Services," located at www.google.com/policies/privacy/partners/.
This website also used analytic tools by SquareSpace. This information is used to evaluate visitors’ use of the website and to compile statistical reports on web site activity for TRP. For more information on SquareSpace, please visit their website https://www.squarespace.com.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information via a fill-in form on our website.
External links
There are links on this website that take you to other web sites outside of TRP’s service. This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit. Any links provided to third-party web sites outside of this Website are provided solely for your convenience. The operation and content of such third party web sites is beyond our control, and we do not endorse in any manner whatsoever or accept any responsibility for the content or other material that may be contained on such web sites, the use of such web sites, or any products or services advertised on or sold through any such web sites. We will not be liable under any circumstances for any damages whatsoever, direct or indirect, resulting from any use of this web site or any other third-party web site linked to this web site, whether or not we are advised of the possibility of such damages.
Commenting and Reviews Policy
While we are not responsible for the content of visitor comments on our websites and/or social media channels, we reserve the right to delete or hide messages that we deem abusive, hateful, defamatory, obscene, in violation of copyright or trademark laws, commercial in nature (advertisements), unrelated to the content and/or our website, spam or unacceptable in any other manner.
You can constructively criticize TRP, and we strive to learn from your comments. Of course, we politely ask that you be respectful of the opinions and viewpoints of other users, customers, supporters and visitors. Also, remember to please protect your privacy and that of others by not giving out contact information (such as name, address, phone number, or email address) on any public forums.
Privacy Policy Updates
We regularly review our privacy practices to ensure that we are complying with Canada’s federal privacy legislation and doing all we can to maintain the trust of our customers, visitors and supporters. As such, we may change this privacy policy from time to time to ensure this standard of compliance is met. Changes will be reflected in this posting. Please check this page periodically for changes. Your continued use of our website following the posting of changes to this policy will mean you accept those changes.
Contact Information
Questions, concerns or complaints regarding TRP’s privacy policy or practices should be directed to us via email or telephone.
Email: info@dinelikethesultans.com
Telephone: 1-647-948-9407
You may request a print version of our Privacy Policy by contacting us.
Last updated on 24 December 2021